During our time consulting to businesses on how to get more profit from their web sites, we’ve used a great many web hosts.
We weren’t happy with the service we generally recieved. So we started hosting our clients sites for them. They’ve been very happy with us I’m proud to say.
So we’ve opened up and are now hosting even more.
Currently we are adding to our web hosting infrastucture, we’ve added DynamicWebSupport.com to provide news and a help desk for our hosted clients.
Our development team is working on a VOIP product, and I’m also involved with a another company providing IT/IS services in the South East corner of Queensland Australia.
The web hosting business that we have set up, Dynamic Web Hosting is now functioning and ready for business.
It came about because we were frustrated with the hosting we were receiving and figured we could do better. And we do.
When people sign up to have their web site hosted with us, they get personal service. If they have a question, they can email us directly or telephone us (we do in fact give out our mobile number to our clients).
Take a look, make suggestions, tell us what you think.
If your running a travel site, or plan to, this is news.
According to Michael Froomkin at ICANNWatch, evidence has come to light that ICANN secretly cut a deal with IATA, an airline industry association, to create a new ”.travel” domain and give control of it to a front organization controlled by IATA. If true, this is a serious breach of ICANN’s own rules and undermines ICANN’s legitimacy. As Michael says, this is a story that deserves more attention that it is likely to get.
[update: Joi Ito comments on this matter.]
Well, I’m happy to announce that we are now starting to sign up people to our new web hosting service: Dynamic Web Hosting.
There are still a few pages that may not work fully, so if you find one, let me know.
Pricing for hosting are listed here and details of the server and it’s connections to the world are also up.
Just today, I had a client ring with a problem specific to the email newsletter I’ve setup for him. A few phone calls, an email and then I was back on the phone to him, detailing what was actually happening on the server end of his problem.
I think he appreciated it. I know I do when people actually get back to me. Find out what’s really going on. No BS.
37Signals had a problem this week also (much bigger than mine). Take a look at how they dealt with it. Some good lessons here.
First, they posted information about the problem to their Basecamp-specific blog. They didn’t hide the problem, hoping most people wouldn’t notice. They continued to post updates during the grueling night while they were trying to get things back to normal.Second, they apologized. It’s amazing how few companies will actually say those words. And it’s equally amazing how far those few words go toward keeping your customers happy. 37Signals’ acknowledged their customers’ inconvenience rather than denying it.
Third, after the insanity was over, 37Signals’ lead developer, David Heinemeier Hansson, posted a post-mortem detailing what had gone wrong.
Jonathan D. Nolen – Lessons from the 37Signals’ Basecamp outage
We went and meet today with the data center people who our server is going to live with.
It’s all is looking very good. We’ll have a 40Mbps link from Connect, 20Mbps from Telstra, and 100Mbps from PIPE IX. If they all fail, theythen it’s setup to automatically route over to Webcentral (one of Australia’s biggest web hosting companies).
This extra redundancy will provide us with great network uptime by using all tier 1 providers and failover to one of the largest networks in Brisbane.
Think we’re paranoid? Nah…. well…. ok, maybe a little. 
We are in the process of upgrading our web hosting servers. Growth, expansion and great things are afoot.
Very soon (as in within the next two weeks) we will be releasing the details of the new hosting plans.
